Membership Management

A trade association is nothing without its members. Thus, the value of reliable and accurate information about your members is essential to the health of your group. But more than just data, effective membership administration is making sure that the members of your organization receive exceptional customer service and are perpetually encouraged to get engaged. IEEE-ISTO provides the following:

• Membership roster maintenance
• Member agreement processing
• New member on-boarding
• Upgrades/downgrades/suspensions/terminations
• Complete back-office support
• Fielding/tracking of inbound issues/inquiries
• Membership Recruitment

While an increasing amount of work within associations is done via online collaboration, it is still rare for an industry group to realize significant advantages without face-to-face meetings. While such meetings are essential, they do not happen on their own. A well run meeting is the product of a lot of hustle and planning behind the scenes – an area in which has considerable experience and reputation. Whether it’s a small Board meeting at a remote location, or an all-members meeting in the heart of a major city, IEEE-ISTO can handle the details.

Web Solutions/IT

In today’s world, the success of a program depends largely upon the ability of its members to collaborate with one another easily and effectively which requires effective tools by which to engage members and communicate with them. IEEE-ISTO offers its programs an array of systems and tools to enable geographically diverse membership organizations to connect, communicate, and collaborate. These systems include, or interface with, membership systems that keep tabs on an organization’s members, and which manage their level of access into the sites. Through its own help desk support channel, server hosting, systems administration and so forth, IEEE-ISTO supports these tools:

• Secure Members Only Areas 
• Custom Email list serves
• File repositories
• Group/shared calendars
• Wiki work areas

IEEE-ISTO recommends the appropriate systems and tools that would best address specific IT requirements, considering the organization’s goals, resources, and budget. Installations for new programs can take just a few weeks.